A call to the airBalticcard mobile network costs the same as a phone call to an Estonian mobile phone. Ask your operator for the exact rates of phone calls. Internet telephony services such as SKYPE, JUMBLO, VOIPSTUNT make calls to the airBalticcard mobile network starting from 0,10  EUR/min.

airBalticcard Mobile customers can call our customer service ''hotline” free of charge. Regardless of your actual location, and even if your airBalticcard balance is empty, you can ask us questions. The first three minutes of conversation are free of charge, a fee is imposed from the fourth minute.

Yes, it is! The call divert service from airBalticcard to mobile or fixed-line phones is free of charge in more than 120 countries all around the world. To activate the service press  * 146 * 081 * 00 phone number#, to deactivate press * 146 * 080 # .

Yes. Free-of-charge SMS can be sent from our website from the SEND SMS directory.

Yes. In countries with free incoming calls you can receive incoming calls with a ''zero'' balance (which means without any money left on the airBalticcard mobile account).

The airBalticcard mobile "American Dream" card is only operational with the T-Mobile network. To set up usage of the card in the USA: enter the ''SETTINGS" section of your phone’s menu, than select the "MANUAL SETTING OF OPERATOR/NETWORK'' option; wait until the list of all available networks appears on the display and select "T-mobile" for further usage.  

Important notice! Only telecom standard GSM (850/1900 Mhz) supporting mobile phones are operational and effective in the USA and Canada.

If you are a member of the BalticMiles Program, register your BalticMiles registration number on the airbalticcard.com website in the “private office” directory. You’ll receive 50 miles for registration and receive 1 mile for every airBalticcard outgoing call minute thereafter.

To find call rates, enter the «Rates» sub-directory and choose the “Rates” tab. Then select the desired country: «I am calling from» and the destination country «I am calling to». The tariff calculator will calculate the rates of phone calls, mobile internet, etc.

There are no expiration terms imposed. The card is blocked if 2 years pass without activity on the card (phone call, SMS, credit refill). Left-over balance is returned at the customer's request within 2 years of the last activity from the card (call, SMS, balance refill) in accordance with the "General Terms and conditions".

Money is deducted incrementally in real time, within the duration of the phone call. The cost of a phone call is imposed starting from the moment of actual response.

airBalticcard Mobile offers the cheapest voice communication rates within roaming networks in more than 115 countries : 0,19 €/min; so, for instance, if a caller is located in Germany and the call recipient is in Greece, the caller will be charged 0,19 €/min, but the call recipient will pay nothing. This tariff is effective in all countries with free incoming calls (except USA and Canada).  

Regarding other countries, the call rate depends on the country the call is being placed from. Enter the “rates” sub-directory and select your desired country: the particular tariff will be indicated in the “Outgoing calls on airBalticcard Mobile” section.

Because of direct roaming agreements with the leading mobile operators and the European Union’s associated roaming discounts, as well as the most beneficial rates for customers – airBalticcard mobile is able to offer free and low-cost roaming telecommunications

The charge is imposed per minute for successfully connected calls. There is no subscription or specific connection fee.

Estonia

This service is free of charge.

The service can be provided from any GSM standard operating mobile phone, which is not technically locked but is set to a certain operator.

Yes.

Yes. Numbers should be kept in the memory with country and city codes, for instance 0033ххххххх or +33ххххххх

No, it is not. See the Instruction manual directory to start operating.

The airBalticcard balance can be recharged on the website in the RECHARGE CREDIT subdirectory by means of credit or debit card.

To check your current balance do the following:
Enter the airBalticcard subdirectory in your phone’s menu:
Enter the Check balance section.
An information message about your balance remainder will appear in the display of your phone .

OR Dial *146*099#.
Press the «Call» button.
An information message about your balance remainder will appear in the display of your phone.

Alternatively you can check the “My account” section online.

airBalticcard mobile is operational in Japan and South Korea. In order to ensure the service, the telephone must support standard 3G.

Some models of Iphone smartphones, as well as devices working on Android operating system, such as HTC, Galaxy, Samsung, do not support airbalticcard Mobile service of phone call in an automatic mode, but only with the implementation of special code *146*00ccNUMBER #, then button “call” (where ‘’сс’’stands for ‘’country code’’). In order to deploy the service of phone call from аbalticcard Mobile in an automated mode, there is the sequence of coded commands in menu of configuration settings of airbalticcard as follows:

- application
- airBalticcard
- settings
- OK
- 1101
- OK 

Within the Iphone smartphones models, airbalticcard setting menu usually is located in “Settings – Phone – Sim command”.

The prices of phonecalls to airBalticcard mobile number from Estonian mobile and fixed phones could be considerably higher than to regular Estonian mobile number.